State Farm® Insurance Agent Peyton Parker

"Hey Quinn! So glad that Ryan was able to be a big help and offer you great savings! We'll continue to provide you with the great service you deserve and are here if you need us! We appreciate the kind comments! "

"Thank you, Ashley! Very happy to hear how well you were taken care of. Ryan is a great addition to our team. "

"Hi Luis, thank you allowing us to take care of your insurance needs here! We look forward to giving you the continued great service you deserve! "

"Hi Antonio! So happy you've found our service to be quick and helpful! We always aim to provide excellent customer service and meet your insurance needs. If you ever need anything, our office is here to help! "

"Hey Michael! Your recommendation means so much to us all- thank you! We are always here for you if you need us. "

"Hey Vinny, thank you for taking some time out of your day to share your great interactions with Ryan! So glad you had a positive experience. We're always here to assist with any of your insurance needs. "

"Hey Angelica, we appreciate it! Thanks for taking time in sharing feedback on your interaction with Myles! We're grateful he's been a part of our team for all these years and does an awesome job taking care of our customers every day. We are just a call away if you need anything!"

"Thank you, Philip! We appreciate serving you here and look forward to continuing to provide you with the great service you deserve! "

"Hey Bob, glad to hear it! Thank you for making us your choice for insurance! "

"Hi Robert! Thank you so much for your kind words! Your trust in us means so much! I'm happy April could help you find the right coverage for your needs while helping provide big savings on your car and renters insurance! Your recommendation means a lot to us and our team is here to help anytime!"

"Awesome! That's a huge savings! Thanks, Adam! We appreciate you taking the time to shout out the job April did in getting your policies set up here. It means a lot that you've made us your choice for your insurance! "

"We appreciate you, Lauren! So happy to have saved you money along with getting you better coverage in place! We are close by if you ever need to reach us. Thanks again for choosing our office for your insurance needs! "

"There are legit 1* reviews where an owner should own up to a mistake or bad service, apologize and fix the issue. And then there are head-scratchers. These are the ones that an individual maliciously posts defaming lies and slander. This review is the latter, and it is shameful and should be completely removed immediately. You submitted a formal complaint in January with the same issues mentioned. I have call logs and emails that contradict these assertions. On 12/7/23 you called concerned about the way a car was rated and if we replaced a car incorrectly. Our customer service rep. went to our online underwriting guidelines and read it out loud to you which stated it was rated correctly. You did not like the answer and thought it was wrong and wanted our rep. to call underwriting. The very next outbound phone call from that rep. was to our underwriting as requested as demonstrated by the call logs. The underwriter referred the rep. to our online guidelines and validated that everything is rated correctly. My rep. then called you back immediately after that call. You did not like the answer and said you wanted to switch agents, but you did not disclose which one, and wanted a call back from me. We never hung up on you because call logs show you hung up first on both calls. On 12/8/23 I called you back as requested and left a voicemail over a minute long. You never called back. So I wrote a very nice and detailed email to you on 12/10/23 that addressed the car rating and the question on the handling of a replaced car. I referenced our rate manual and explained it in full. I also gave detailed timelines on your concerns about replacing a car and how we did it correctly. You never responded to the email nor called back nor changed agents. It’s been seven months since we addressed your concern, and we appreciate you still trusting our agency for your insurance needs. We work hard to deliver remarkable customer service and since this is just a lie, please remove it. You told everyone to ‘stay FAR FAR away’, but you are still with us seven months later. If you would like to continue with our agency, please contact us so we can move forward after this review is deleted. "

"Hey Aj! We appreciate it! So glad we could help through the process! I know it can get a little overwhelming, so we try to simplify it by making sure you understand what you're paying for and that the coverages meet your needs. Thanks for trusting us with your place here! "

"Thanks Carlos! Happy you stopped in. Glad to get you set up with State Farm and saving money. We appreciate you making us your choice for insurance and look forward to serving you and your family!"

"Thanks for the kind words Richard! We appreciate you letting us take care of your insurance needs. Kaleb is great and really cares about our customers. We're happy to have him a part of the team."

"Thank you, Caleb! We're glad you're happy and that we were able to get your policy set up well & efficiently! "

"Thanks Mercedee! It's great having you insured with us now! Our pleasure to assist you anytime. "

"Thanks, Chuck, for the wonderful complement to April and for sharing your shopping experience! Providing personalized service and ensuring that you fully understand your insurance are top priorities for us. Glad to be taking care of you both now!"

"Thank you so much for the 5 star review! We are glad you gave State Farm and our office a chance to earn your business. April has been doing this for over 10 years and loves helping people with their insurance. Let us know if you need anything! We'll reach out periodically to make sure your coverage is still good :)"

"Hi Silvia! Thank you for the review and for trusting our agency with your insurance. Kaleb is really good at what he does and we love having him a part of our team. We look forward to many years of service as well. Thanks!"

"Thank you for being here & for taking the time to share your experience with April, Steve! Happy to find out we are helping people in the best ways. Welcome to State Farm! "

"Hey Phil, thanks so much for the kind words! We appreciate you being here and trusting us as your local office to serve you both! "

"Hi David, Thanks so much for taking the time to leave this review! It's great to have you here! We look forward to providing you with the continued great service you deserve. "